The Alto is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our digital presence.
Our Commitment
We believe that every person deserves equal access to housing information and leasing services. Our team actively works to identify and resolve accessibility barriers on this website so that all prospective and current residents can access the information they need.
Accessibility Features
Our website is designed with the following accessibility features:
- Keyboard navigation support throughout all pages
- Alt text on images for screen reader compatibility
- Sufficient color contrast between text and backgrounds
- Descriptive link text to assist navigation
- Responsive design for all screen sizes and devices
- Compatibility with modern screen readers and assistive technologies
Known Limitations
While we strive for full accessibility, some third-party content embedded on our site — including floor plan tools and scheduling widgets — may not fully meet WCAG 2.1 AA standards. We are actively working with our technology partners to address these limitations.
Report an Accessibility Issue
If you encounter any accessibility barriers on our website or need information in an alternative format, please contact us:
Phone: 726-262-3150
Address: 6300 Rue Marielyne St, San Antonio, TX 78238
Office Hours: Monday – Friday: 9:00 am – 6:00 pm | Saturday: 10:00 am – 4:00 pm
We will make every reasonable effort to respond to your request within 2 business days and provide the information or assistance you need.
Fair Housing
The Alto is an Equal Opportunity Housing Provider. We do not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, or any other protected class under applicable federal, state, or local law.